Conditions Are Considered Extreme ![[!]](structure/importantdot.gif)
★ Possible Order Hold Due to Temperatures ★
40-Hour Heat Pack(s): Included Free ✓
Non-Toxic Ice Pack(s): Included Free ✓
⇓ See Paragraphs Below For Info ⇓
Standard Shipping Not Recommended
It is very unlikely your plants will survive if shipped using standard service in these temperatures, and we don't recommend it! You can choose to take that risk by selecting Standard shipping during checkout (the default option), but we won't be able to replace or refund any items if they arrive damaged. If you are ordering a bunch of heavier supplies and perishables, it's often cheaper to place two separate orders so that the supplies can cheaply ship ground while the smaller perishable box ships express. Sorry, but we do not offer "hold for safe window" service when standard shipping is selected in temperatures this extreme.
Express Shipping
Please select express shipping during checkout, to give your perishables the best chance of survival. We aren't able to offer our guarantee when temperatures are below 20°Fabove 95°F, so our team will hold your order in anticipation of the soonest safe shipping window. If your order is held, we'll email you ASAP to work out a safer shipping schedule & discuss your options. Depending on your input, we'll either ship now (if you don't mind the risk), or hold/reserve for the next available safe (guaranteed) temperature window. We check the weather every morning when we open up, so we'll be sure to ship your order as soon as we safely can. Express-shipped orders which need to be held due to weather have their products reserved and hold their place in the outgoing order queue. (It's "first come, first served" once we're able to ship!) Only express-shipped orders qualify for our "hold for safe window" service when temperatures are this extreme.
An Express shipping quote is available on the last page of checkout before finalizing payment.
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